Refund Policy
Last updated: June 21, 2026
QuickStub sells an instant, digital-only good: a downloadable PDF document. Once a clean PDF is generated and delivered we cannot reasonably "return" it, so refund eligibility is narrow and tied to genuine service failures, not buyer's remorse.
What we always refund
Duplicate charges for the same order. Successful charges for which no document was delivered due to a technical failure on our side. Charges you did not authorize, after we verify the dispute.
What we do not refund
Change-of-mind after the clean PDF has been generated or downloaded. Mistakes in user-entered data (you can always edit and download again under your subscription or remaining credits). Subscription periods that have already elapsed.
Subscription cancellations
You can cancel a subscription at any time from your billing portal. Cancellation stops the next renewal; access continues until the end of the period you already paid for. Unused days are not refunded except where required by law.
How to request a refund
Email support@quickstub.app from the address on the order, including the order ID and a brief description of what went wrong. We aim to respond within 2 business days. Approved refunds are returned to the original payment method within 5–10 business days, depending on your card issuer.
Chargebacks
If you believe a charge is incorrect, please contact us first. Filing a chargeback before contacting us delays resolution. Chargebacks filed in bad faith — for example, after a clean PDF was delivered and the attestation at checkout was confirmed — may result in account suspension.
This page is informational only and does not constitute legal, tax, or financial advice. Please consult a qualified professional before relying on it.
Questions? Email support@quickstub.app.